Support & Downloads

Manuals, documents and answers

Everything you and your installers need to sell, install and support Zonova products.

ZO-TH-NEU-001

Floor Heating Thermostat

  • HTMLUser Manual (online)Open →
  • PDFUser ManualDownload
  • PDFDatasheetComing soon
  • PDFCE / RoHS DeclarationAfter certification
ZO-TH-OUT-001

Digital Outdoor Thermostat

  • PDFUser GuideComing soon
  • PDFDatasheetComing soon
Epoly

Heating Cables & Mats

  • PDFProduct catalogueComing soon
  • PDFDatasheets per seriesRequest →
For partners

Sales & marketing kit

  • ZIPProduct imagesOn request
  • PDFBrochureOn request
FAQ

Technical questions

Do Zonova thermostats need Wi-Fi or a mobile app?

No. All functions — schedules, PWM, window-open detection, adaptive start — run on the thermostat itself and are set with the keys on the device.

What load can the thermostats switch?

Both ZO-TH-NEU-001 and ZO-TH-OUT-001 have a 16 A relay (ZO-TH-OUT-001: 16 A at 250 V AC, 15 A at 125 V AC). For larger loads, use a contactor or split the installation into zones.

Which sensor does ZO-TH-NEU-001 use?

It has a built-in room sensor and is supplied with an external NTC floor sensor (10 kΩ). You can select which sensor controls the heating.

The outdoor thermostat shows “ERR”. What should I do?

A flashing ERR indicates a sensor problem. Check the sensor wiring and connections. If the problem persists, replace the sensor or contact us.

How do I protect a wooden floor?

Enable the Power Limit function on ZO-TH-NEU-001. It enforces a short off-period every hour to prevent heat build-up under rugs or furniture.

How do I restore factory settings?

ZO-TH-NEU-001: User Settings → Factory Reset. See section 2.8.7 of the user manual.

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